» Our Commitments


OUR COMMITMENT TO CUSTOMER SERVICE
 

BEST PRICE AND QUALITY


Your satisfaction being our highest priority, Machines-3D is committed to select for you the most efficient equipment available for 3D printing .

Our products are carefully selected not only for their quality, durability, and strength, but also for their ease of installation and use.

With quality partners such as Makerbot, PP3DP and many others, you are guaranteed the best products at unbeatable prices.

 

 

EXPERTISE

 

Machines-3D is a team that is passionate about the latest technologies, and strengthened by their solid know-how. We have real expertise in 3D printing.  We make this knowledge easily accessible to our clients by having our technical department reachable by phone.

Because the world's digitization continuously advance in affecting our daily lives, our team is constantly updated on the latest developments to ensure a technical service tailored to your needs.

 

 

3-DAY EXPRESS DELIVERY

 

Machines-3D meets the requirement of its customers by offering delivery 3 days after confirmation of the order on our website.
All our products being on stock, your order is prepared within 12h following confirmation, before it is shipped, either on same day or at most the next day.

You will receive your package within 3 working days after placing your order ! We work with the carriers TNT EXPRESS and COLLISSIMO.

 

 

A CUSTOMER SERVICE THAT GIVES ADVICE

 

In Machines-3D, we are aware of the numerous questions that 3D printing technology can bring about.  And we are here to support you throughout the exciting process of understanding the best equipment that will answer your requirements.

We are a team that listens, assists, and ensures that you find the perfect match between the equipment and your needs.

Our technical and commercial service departments are available for any information via the telephone number +33 (0)3 62 02 40 40+33 (0)3 62 02 40 40 from 9AM to 8PM

 

 

AFTER SALES SERVICE AT YOUR DISPOSAL

 

The Machines-3D After-Sales team is available at your disposal for a better end user experience.  You still have questions?  No issues, our expert advisers are a phone call away to support all of your questions related to your machines that are still under warranty.

 

SECURED SHOPPING EXPERIENCE

 

Ensuring the safety and protection of our customers, we have chosen the most secure payment solutions.        

Exchanges in our website are encrypted and secured by SSL 3 (Secure Socket Layer ), the internet protocol that has become the worldwide standard supported by major browsers.
 
We accept payments by credit card, Paypal and bank transfer.